Things to know when visiting a dispensary

Visiting Rooted In;

What do you need to know before making a visit to our boutique dispensary?

When you are visiting a dispensary near you – here are some tips and tricks we can offer to make your first visit a success.

The first thing to note is we are an adult-use or recreational dispensary, so the only requirement is you must be 21+ years or older with a valid government issued ID . You will be able to purchase up to an ounce of cannabis products, as this is the limit that has been set by the state of Massachusetts.

Although we can accept many forms of payment – we highly encourage you to bring cash to avoid fees entirely. 

If you would like to use a credit card to complete your transaction there is a fee of $5.50  and when using your debit card the fee is $3.50. These costs are higher than normal because of our federal status, which makes banking and credit card processing a challenge for cannabis businesses.


We hope to make your shopping experience as convenient as possible, which is why we accept Credit cards, Debit, Aeropay, have an ATM in store and cash. We hope to continue to expand our payment options and will inform you as we can.


Should I place a pre-order or on-line reservation before visiting?

We encourage you to peruse the menu at your leisure, in your pajamas if possible. Look through the items and each description should provide you with the information needed. Simply click “ add to bag” and once you are finished – click the cart icon to complete. Your name, email and phone number will be required for the online reservation.

It is very simple to place a pre-order reservation – you can then pick a time during our normal hours to pick up the order. We asked that you pick up your order before we close the day you ordered. Any orders that are not picked up within 24hrs of placing it, will be canceled and the product will be returned to our inventory.   

If you would rather come in and shop with a Customer Service Associate, Budtender or Cannabis Consultant, come visit during our normal hours, which are posted below. We are excited to help curate something special for your cannabis journey. 


Sunday 11am – 8pm with Open Newbury Streets until October. 

Monday – Wednesday 10am  – 10 pm 

Thursday – Saturday 10am – 11 pm 

Stay Rooted

Stay up-to-date with everything happening at Rooted In – sign up for our VIP Club emails. You will learn about new products, partner pop-ups, market vendor days, special VIP events and more! Be sure to follow us on social and stop by soon for a visit. 

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